The Role

The Court of Protection has appointed Samantha Buckthought as Property and Affairs Deputy for a large number of clients. Our team support these clients to manage their financial affairs.

The primary purpose of this role is to provide high-quality administrative and paralegal support to the Court of Protection team, working collaboratively with fellow paralegals to ensure an efficient and effective service.

The role will support the delivery of all administrative and paralegal tasks in a timely, organised and compliant manner, aligning with the firm’s commitment to delivering an exceptional legal experience.

A key part of the role is to build and maintain trusted relationships with clients, their families, support networks and external experts, demonstrating professionalism, empathy and respect at all times.

What will you do?

• To support the Lawyer with conduct of the file in the day to day running of their cases.

• Dealing with client, deputy and third-party stake holder queries and correspondence, progressing matters and ensuring excellent standards of service to clients are met at all times.

• Attend client and deputy meetings, preparing clear, accurate and comprehensive attendance notes.

• Liaise effectively with clients, solicitors and other professionals via telephone and email.

• Responsible for diarising due dates, tasks and reminders.

• Maintain accurate diaries, ensuring all key dates, deadlines and tasks are recorded and complied with.

• Draft a range of legal documents, including Court of Protection applications, general court documents and benefit applications.

• Prepare and assist with annual deputyship reports for submission to the Office of the Public Guardian (OPG).

• Communicate with and instruct appropriate tradespeople and external providers as required.

• Obtain and assess quotations to ensure value for money and suitability.

• Undertake property visits where required, providing written reports and raising any concerns.

• Review, organise and collate documentation to support case progression.

• Manage a varied workload effectively, prioritising tasks to meet deadlines.

• Maintain accurate, up-to-date and compliant electronic case files in accordance with firm procedures and regulatory requirements.

You will be based at our offices on North Hill with potential to work from home part of the week subject to training and business need.

What do you offer?

The successful candidate will have proven experience in a similar role, with outstanding organisational and administrative capabilities, complemented by the essential life skills needed to effectively fulfil the demands of this position

You are committed to delivering an exceptional legal experience, consistently demonstrating the firm's values and passion for excellence in legal service.

Skills & Attributes

You have:

• Outstanding communication and client care skills, with the ability to build trust and rapport at all levels.

• Strong time management and prioritisation abilities, ensuring deadlines are met while maintaining high-quality work.

• Exceptional attention to detail, applying a meticulous approach to case management and legal analysis.

You are able to:

• Handle confidential and sensitive information with professionalism and discretion.

• Develop and maintain strong relationships with colleagues, clients, and external stakeholders.

• Thrive under pressure, managing competing priorities effectively while maintaining a high standard of work.

Professional & Technical Expertise

You are:

• Qualified by experience, with a strong academic background.

• Demonstrating the expected competencies for your level across Client, People, Technical, and Commercial Awareness, as outlined in the firm’s Pyramids of Skills and Behaviours.

• Proactive in your professional development, working towards competencies at the next level and continuously seeking growth opportunities.

Mindset & Approach

You:

• Take ownership of your work, contributing to the firm’s success and driving positive outcomes.

• Are adaptable and embrace change, demonstrating a solutions-focused mindset.

• Show a collaborative and leadership-oriented approach, supporting the development of colleagues and the wider firm.

• Commit to ongoing learning and development, attending courses, webinars, and industry events to stay at the forefront of legal practice.

Hours – Monday to Friday 9am to 5pm

Closing Date – We are keen to talk to suitable candidates at the earliest possible opportunity and will close the vacancy to new applications once conversations reach an advanced stage. To avoid a delay, we would therefore encourage candidates who are interested in this vacancy to apply without delay.